This policy explains how ZESAD Limited (“we”) collects and uses personal data when you visit zesad.com or buy from us.
Who we are
ZESAD
Huelsenbergweg 103
40885 Ratingen
Germany
Email: admin@dmcluxury.com
Phone / WhatsApp: +852 6211 0550
What data we collect
- Orders: name, billing and shipping address, email, phone number and order details, needed to process, ship and support your order.
- Account: if you create an account, your login details and order history.
- Messages: anything you send us by email or WhatsApp.
- Website use: IP address, browser type and pages visited, collected through cookies and analytics tools (Google Analytics / Site Kit by Google, Jetpack).
How we use it
- to process payments, ship orders and handle returns;
- to answer your questions and provide customer service;
- to keep the website secure and improve it;
- to meet legal and accounting obligations.
We do not sell your personal data.
Who we share it with
Only with service providers we need to run the shop: shipping companies (name, address, phone), payment providers, our web host, and Google (analytics and product listings). They may process data outside Germany and the European Union.
Cookies
We use cookies for the cart, checkout and login, and for analytics. You can block or delete cookies in your browser settings; the cart and checkout may not work without them.
How long we keep it
Order data is kept for as long as required for tax and accounting purposes (normally 7 years). Other data is deleted when it is no longer needed.
Your rights
You can ask us for a copy of your data, or ask us to correct or delete it, by emailing admin@dmcluxury.com.
Changes
We may update this policy. The current version is always available on this page.